What to do if your company is using corporate accounts to login to WorkEQ(single-sign-on) and you're seeing an authorization error message
If you are attempting to use your corporate account to login to WorkEQ and are seeing a message similar to:
- "The signed in user '{your_username}' is not assigned to a role for the application"
- "....you are not assigned this app"
- "....you are not assigned a role with access to this app"
- "Service is not configured for this user"
- "the client is not authorized to perform this action"
then you will need to contact your company's IT Help Desk. In these cases, your company/school is using it's own authentication provider to authorize WorkEQ access, and your company's IT admins need to grant your account access to the application.